Product

A helpdesk built to do the work.

AI where it makes a real difference, workflow that holds up under volume, and the privacy work most vendors hide on a separate page.

Available AI

Self-learning is built into the AI.

Available AI looks for recurring patterns in solved tickets, draft edits, trigger behavior, and auto-resolve results, then surfaces improvements your team can review.

Find missing knowledge

Spot issues that keep getting solved manually and turn them into draft articles.

Turn repeated edits into reuse

When agents keep rewriting drafts the same way, Available proposes a macro from the pattern.

Tune automations that create cleanup

See which triggers fire but often get reversed by the team.

Catch auto-resolve that reopens

Pull back categories that hurt trust before they keep creating repeat work.

These improvements show up as concrete suggestions your team can review and accept, with changes staying visible and auditable.

See how the AI learns

Try it for a couple of weeks.

Start free trial