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Product4 features

Knowledge & help center

Articles your team writes, your customers find, and your AI grounds replies in.

Articles + collections

Write, organize, and publish. Per-brand collections so a multi-brand workspace doesn't share its FAQ with the wrong audience.

Hybrid search

Full-text + vector search fused together, so a customer asking 'my card declined' finds the right article even when the title says 'payment failures.'

Public or internal

Mark an article internal and it stays in the AI's brain without ever rendering on the help center. Useful for escalation playbooks and policy notes.

Per-brand help center

Each brand gets its own customer-facing help center with its own URL, logo, voice, and language. SEO-friendly and embeds your chat widget.

Try it for a couple of weeks.