We're a Danish company, so EU privacy rules are how we already work. Retention and deletion are part of the product.
AWS in eu-central-1. Tickets, messages, attachments, and embeddings live in Europe.
Row-level security policies do the filtering, not the app code. The app role can't bypass them.
Decide what to clean up and when. Preview the impact in counts and bytes before turning the policy on.
When a customer asks to be forgotten under Article 17, an admin runs the anonymization through the AI with a confirmation step.
Whether a person, the AI, or an automation made the change, we record who did it, what they touched, and why.
You're the controller of your workspace data. Export it anytime as CSV or NDJSON. Delete when the relationship ends.
Article 50 (direct AI interaction) disclosure is built into every autonomous reply, in the customer's language. No add-on, no opt-in.