€79 for the whole helpdesk and unlimited agents. AI is billed separately as token-based credits — pay only for what you actually use.
Grow the team without paying for every extra seat.
Email, chat, SLA, automations, knowledge, and reporting — the whole helpdesk for €79.
Pay only for the AI you actually use. Token-based credits debit as conversations happen; volume packs available.
The €79 covers the whole helpdesk and unlimited agents. AI is billed separately as token-based credits — pay only for what the AI actually does, and top up when you need more.
Seat pricing punishes teams for adding people. A flat per-resolution fee charges the same whether an answer cost two cents or forty. The €79 covers the whole helpdesk and unlimited agents; AI is billed separately for what it actually uses, metered to the token.
AI is billed from prepaid usage credits. When your balance runs out, AI pauses until you top up — your team can still reply manually in the meantime. Auto-reload keeps it topped up if you turn it on.
AI drafting, triage, knowledge grounding, and autonomous resolution are built into the product — not a premium tier you unlock. You only pay for the AI usage itself, billed separately from the flat €79 platform fee.
That can happen. The real comparison is output: how many hours the team gets back and how much more work can be resolved without growing headcount.
Yes. The trial includes the full product and does not require a card. You can see whether the workflow and economics fit before committing.